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Find help with accounts, job applications, hiring and verification. Search below or open a question.

Quick Kyeyo workers and digital support tools
WORK. SKILLS. PEOPLE.Work is closer than you think.

Practical connections for Uganda’s working community.

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13 answers available

Do I need a corporate CV to join?Getting started

No. You can build a practical worker profile around your trade, skills, experience, location and availability. Describe what you can do clearly.

Which account should I create?Getting started

Choose Worker if you want to find work and apply for jobs. Choose Employer if you want to post vacancies and manage applicants.

How do I apply for a job?Applications

Sign in to your Worker account, open a published job and use its application form. Explain briefly why your skills match the work.

Where can I see my applications?Applications

Open your dashboard after signing in. Your applications and their current statuses are shown there.

Does applying guarantee a job?Applications

No. The employer reviews applications and decides whom to shortlist or hire. Confirm the role and arrangements before accepting work.

Why is my job not visible immediately?Hiring

New vacancies start in the moderation queue. An administrator must publish the job before workers can apply. Closed, paused, archived and expired vacancies are not shown as open jobs.

How do I shortlist or hire someone?Hiring

Open your Employer dashboard and find the applicant. Use the status selector to record a shortlist, hiring decision or rejection.

Can I close a filled vacancy?Hiring

Yes. In your Employer dashboard, use Close on a published vacancy when you are no longer recruiting.

What does a verified badge mean?Verification

The platform team has marked the account as checked. It is not a guarantee of employment, payment or future conduct. Contact the team to ask about verification.

I cannot sign in. What should I do?Account access

Check your email and password first. If you still need help, contact support. The team can provide a private one-time password-setting link after checking the account request.

How does the password-setting link work?Account access

The private link expires after 30 minutes and can be used once. Do not share it. If it expires, ask the support team for a new one.

Someone has asked me to pay to secure a job. What should I do?Safety

Do not pay an individual to guarantee a listed job. Keep the relevant messages and submit a safety report so the platform team can review the concern.

Will a contact-form message send an automatic email or SMS?Support

The form records your enquiry for the team. Automatic email and SMS delivery are not connected. Keep the reference shown after sending your message.

Still need help?

Send your question to the support queue or report a platform safety concern.

Your next step starts here.

Build a work profile or tell people who you need to hire.